Our experience tells us that having all the training in the world does not automatically tick the box of being a great friend and companion. Live in care is much more that just giving medication or cooking meals. Making the most of both client and carer living together under the same roof is what really makes the service work well.
After we have answered any questions you may have in regards to our staff, our service and funding etc, we will then arrange to see you, take some details and start to put together a picture of how your care plan should be.
Our service is operated and managed by fully qualified general nurses who have over 30 years worth of healthcare and community care experience behind them. This experience has told us that one of the most important elements of setting up a care plan, is finding the right person. Qualifications and ticking boxes will not cut it by its self. The carers we provide for you would have had to prove themselves to us that they would make a great companion as well as a great carer too.
We take all aspects in to consideration such as any hobbies and interest you may have, preferences to a driver or non-driver, gets on with your pet, levels of experience or weather you prefer a male or female carer etc. All these things are so important to get absolutely right before your care starts.
We understand the needs and concerns clients and families have about using care services. With this in mind we continually tailor our service to your individual needs and wants. We pride ourselves on providing carers that understand clients well, use great communication and have a genuine interest in giving brilliant care to people who need it. Our carers speak your language!
Vetting and training (Link to training page): Before being assigned to care, all of our carers have received a high level of training, going above and beyond the basics of what they need to provide good care. Our carers have also passed an enhanced DBS (Police) check (Formally CRB) and have also been fully interviewed and vetted by us. In some cases, a qualified nurse will assess and finish off specific training for care workers within your home, ensuring a smooth transition into using our care service for the first time.
Two of the main concerns we hear from new and potential client are 1 cost and 2 standards of care. We have listened to both of these concerns and are happy to say that we provide the best value for money live in care service across the board as well as provide standard and practical/modern day training that is matched to the individual needs of the client. We aim to give you the best of both worlds. What ever your care requirements, we will have a care service to cater for your needs. Contact us for a chat and to find out more (without obligation).